Hbhaji's Privacy Policy — Your data, our responsibility

1 Introduction

Welcome to hbhaji. This Privacy Policy describes how we collect, store, use, and protect the personal information of our platform users.

Hbhaji believes privacy is a fundamental right. We handle your information in accordance with international data protection laws and standards. This policy applies to our website, mobile app, and all other digital platforms.

By using hbhaji's services, you agree to this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

2 What Information We Collect

Hbhaji may collect your information in several ways. Full details are provided below:

Information Collected at Registration:

• Full name, date of birth, and gender
• Email address & phone number
• Residential address and country
• Username and password (stored in encrypted form)

Information collected during KYC verification:

• Copy of National ID, Passport, or Driving License
• Utility bill or bank statement (for address verification)
• Selfie or photo (for identity verification)

Automatically Collected Information:

• IP Address & Device Information
• Browser type and operating system
• Time spent on site and pages visited
• Gaming History & Transaction Records

3 How Your Information Is Used

Hbhaji uses your information only for specific, legitimate purposes. We never use your data unnecessarily. For full transparency on our privacy practices, please see the details below:

• Account Management: Your information is used to manage registration, login, and account settings.
• Transaction Processing: Payment information is required to process deposits, withdrawals, and bonuses.
• Customer Support: Your contact information is used to resolve issues and respond to your inquiries.
• Security Assurance: To detect and prevent fraud, money laundering, and other illegal activities.
• Legal Compliance: To meet licensing authority requirements and legal obligations.
• Service Improvement: Gaming and browsing data is analyzed to further improve your experience.
• Promotional Communications: With your consent, offers and updates will be sent to you by email.
• Responsible Gaming: To detect unusual gaming behavior and provide appropriate support.

Hbhaji never sells your information to third parties. Your data is used solely for the purposes stated above.

4 Data Storage & Security

Hbhaji employs industry-leading technology to keep your information secure. Our security measures include:

• 256-bit SSL Encryption: All data transmission is fully encrypted.
• Firewall Protection: Robust firewalls are in place to prevent unauthorized access.
• Regular Security Audits: Third-party expert teams regularly audit our systems.
• Restricted Access: Only authorized staff are granted access to specific data.
• Data Backup: Regular backups ensure that data is not lost in the event of a technical issue.

Data Retention Period: Your information is retained for a defined period while your account is active and after it is closed, as required by law — typically up to 5 years following account closure.

5 Third Parties & Data Sharing

Hbhaji never sells your personal information or shares it with third parties for advertising purposes. However, there are certain circumstances under which information may be shared:

• Payment Processor: Necessary information is shared with authorized payment partners to complete transactions. These partners are also bound by strict confidentiality policies.
• Identity Verification Service: Approved third-party providers may be used to complete the KYC verification process.
• Legal Authorities: Information may be required to be disclosed in response to court orders, government investigations, or other legal obligations.
• Licensing Authority: Information may need to be shared with regulatory bodies to fulfill the requirements of our gaming license.
• Business Restructuring: In the event of a merger or acquisition involving hbhaji, your data may be transferred. You will be notified in advance if this occurs.

Before sharing data with any third party, we verify that they meet appropriate privacy and security standards.

6 Cookie Policy

Hbhaji uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Required for the site to function properly. Disabling these will prevent you from using the site.
• Performance Cookies: Used to monitor the performance of various sections of the site.
• Functional Cookies: Helps remember your preferences, such as language and settings.
• Analytics Cookies: To understand site traffic and usage patterns. This information is collected in fully anonymized form.

You can manage cookies by adjusting your browser settings. Please note that disabling cookies may limit certain features of the site.

7 Your Rights

As a hbhaji user, you have several important rights over your own data. We fully respect each of these rights:

• Right to Access Information: Contact us if you would like to know what information of yours we hold.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data in certain circumstances, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to specific uses of your information.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We will generally respond to your request within 30 business days.

8 Minor Protection

Hbhaji is firmly committed to protecting minors. Our services are strictly for individuals aged 18 and above.

• We do not knowingly collect information from anyone under the age of 18.
• Age is verified at registration, and proof of age is collected as part of the KYC process.
• If we discover that a minor has been using our services, that account will be immediately closed and any collected data will be deleted.

9 Policy Changes

Hbhaji may update this Privacy Policy at any time. The date of the latest update is always displayed at the top of this page.

For significant changes, we will:

• We will send a notice to your registered email address.
• We will display special announcements on the site
• We will notify you at least 7 days before any changes take effect

If you continue using hbhaji's services after any changes, you will be considered to have accepted the updated policy. We recommend checking this page regularly.

10 Get in Touch

For any questions, requests, or complaints regarding the Privacy Policy, you can reach us at:

• Email: [email protected]
• Support: Live Chat section of the site
• Response Time: Typically within 24–48 hours

We take all privacy-related concerns seriously and work to resolve them as quickly as possible.